Terms and Conditions (T&C)
As of: January 2026
1. Scope
These Terms and Conditions (hereinafter "T&C") apply to the use of the web platform "AudioZuText" (hereinafter "Platform") and related services for automated transcription of audio files using AI technology.
The platform operator is: Relativity GmbH, Breite Straße 25, 13597 Berlin, Email: info@relativitygmbh.de
2. Subject Matter
2.1. The Platform allows users to upload audio files and have them automatically converted to text (transcription) using artificial intelligence.
2.2. Three usage models are offered:
- Free Plan: 2 transcriptions per week, file size up to 100 MB, basic features
- Premium Plan: Unlimited transcriptions, file size up to 1 GB, advanced features (YouTube integration, AI chatbot, speaker recognition, priority processing), cancellable monthly at €15/month (incl. VAT)
- Premium Plus Plan: All Premium features plus automatic meeting transcription for Zoom, Google Meet and Microsoft Teams (10 hours of meetings per month included), cancellable monthly at €29/month (incl. VAT)
2.3. Meeting Bot Service (Premium Plus): The user is responsible for obtaining all necessary consents from meeting participants before the bot joins.
3. Contract Formation and Registration
3.1. Registration is required to use the Platform.
3.2. The contract is formed upon confirmation of registration by the operator.
3.3. For Premium plans, the contract is formed upon completion of the payment process via Stripe.
4. User Obligations
4.1. The user agrees to:
- Provide truthful and complete information upon registration
- Keep access credentials confidential and secure
- Not upload any illegal content or content that infringes third-party rights
- Not misuse the Platform
- Not upload viruses, malware or other harmful code
4.2. In case of violation, the operator reserves the right to suspend or delete the user's account.
5. Payment Terms (Premium & Premium Plus)
5.1. Payment for Premium plans is made monthly in advance via Stripe.
5.2. The amounts are automatically charged at the beginning of each billing period:
- Premium Plan: €15 (incl. VAT) per month
- Premium Plus Plan: €29 (incl. VAT) per month
5.3. In case of late or failed payment, access to the Premium Plan may be temporarily suspended.
5.4. When upgrading from Premium to Premium Plus, a prorated credit is granted for the remaining time.
6. Right of Withdrawal for Consumers
6.1. Consumers have the right to withdraw from this contract within fourteen days without giving reasons.
6.2. The withdrawal period is fourteen days from the date of contract conclusion.
6.3. To exercise the right of withdrawal, you must inform us by a clear declaration (e.g. by email).
6.4. The right of withdrawal expires early if the contract has been fully performed before you exercise it.
7. Termination
7.1. The free plan can be terminated at any time by deleting the account.
7.2. Premium plans can be cancelled at any time with effect at the end of the current billing period.
7.3. The right to extraordinary termination for cause remains unaffected.
7.4. Upon cancellation of the Premium Plus Plan, access to the meeting bot function ceases immediately.
8. Availability and Warranty
8.1. The operator strives for the highest possible availability but cannot guarantee 100% uptime.
8.2. Despite high accuracy, errors may occur. The operator does not guarantee the complete accuracy of transcriptions.
8.3. The user is obligated to review and correct transcriptions as needed.
9. Liability
9.1. The operator is liable without limitation for damages arising from injury to life, body or health, and for damages caused by intent or gross negligence.
9.2. For slight negligence in violation of essential contractual obligations, liability is limited to foreseeable, typical damages.
9.3. Any further liability is excluded to the extent permitted by law.
10. Data Protection
10.1. The operator is committed to complying with applicable data protection regulations, especially the GDPR.
10.2. Uploaded audio files and transcriptions are automatically deleted after processing.
10.3. For more information on data protection, please see our Privacy Policy.
11. Intellectual Property
11.1. All rights to the Platform, including design, texts, graphics and software, belong to the operator or its licensors.
11.2. The user receives a simple, non-transferable right of use for the duration of the contract.
11.3. Rights to uploaded audio files and transcriptions remain with the user.
12. Changes to T&C
12.1. The operator reserves the right to change these T&C at any time.
12.2. Changes will be communicated to the user at least 30 days before they take effect.
12.3. If the user does not object within 30 days, the amended T&C are deemed accepted.
13. Final Provisions
13.1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts (CISG).
13.2. For merchants, the exclusive place of jurisdiction is the operator's registered office.
13.3. Should individual provisions be invalid, the remaining provisions remain unaffected.
14. Contact
For questions regarding these T&C, please contact us:
Email: info@relativitygmbh.de | Address: Relativity GmbH, Breite Straße 25, 13597 Berlin